So you need Redundancy Advice and want to know whether you’ll be needing an employment solicitor. Here’s my review on this Solicitor Referral company called Contact Law and you can find more information here.
Now if you’re looking for all bells and whistles you won’t get that here I’m here to give a totally honest review based on the experience of 7 of my friends who have faced the risk of redundancy this year.
So how does Contact Law actually work?
Contact Law is one of the largest firms in the UK offering a consumer-choice model for referrals.
Each month they help nearly 10,000 people get access to the right solicitor for their needs who need (or may need) a solicitor for their situation, in any civil area of law including employment law in the UK.
They have a team of 25 dedicated, trained case handlers (who are generally paralegals rather than lawyers) based in London and each person who makes an enquiry speaks to a dedicated case handler about their situation.
This discussion allows Contact Law to advise a client on what the best way forward for them is, and if they do want to proceed with a solicitor, they refer you to one or more of their recommended solicitors that exactly match your need. The recommended employment lawyer will call you later that same day.
All of the law firms which Contact Law have a referral free employment advice agreement with sign a service-level agreement with them so that the client gets a guarantee of a minimum level of customer service. Contact Law stay in touch with you on an ongoing basis to ensure you are happy with the solicitor they have referred you to.
In the event that you are not happy, Contact Law will investigate further with the law firm in question and the agreement allows them not to refer further clients to it should any complaint be justified.
Through collecting this feedback, Contact Law are aware of which law firms are satisfying consumers and thus are making a genuine ‘recommendation’ to the consumer.
What this means to you is you are more than likely to have a satisfied experience rather than trawling the web trying to find a solicitor on your own without any idea what the service level will be like.
In addition, The law firm guarantees to charge Contact Law consumers the same fee as if they came directly to them, so this service is a genuinely free service for you.
How can Contact Law help you?
It’s completely free for initial advice, all you need to do is give them a couple of your details and someone will call you later today.
Quality of legal advice – as stated above, their case handlers provide some free advice about the employment law; the solicitor they refer you to will then provide free legal advice on the first call; only at that stage.